ResourceWest is the first stop for individuals and families to navigate the system of available programs and services. We work with children, families, seniors and individuals of various socio-economic backgrounds. While our impact reaches deeply into the western suburbs, our children’s programs service the cities of Minnetonka, Hopkins, Excelsior, Shorewood, Deephaven, Woodland, and Greenwood. ResourceWest reaches thousands of western Hennepin County residents each year, through both direct service programs, hosted services provided on-site, and referrals to partner agencies to meet additional needs. Our Direct Services include:
- Information and Referral service
- Social Services Program (Licensed Social Worker) – Spanish and Somali speaking to provide more in-depth support
- Assistance with resumes and online job applications
- Back-to-School (school supply drive)
- Winter Warm Wear (winter outer wear clothing drive)
- Toy Chest (Holiday gift drive)
- Community Meeting Room
- Free fax, copier, and phone use (with some guidelines)
In addition to providing basic information and referral resources to thousands of individuals by phone or drop in basis, the services we provide directly include:
–Providing support for individuals needing more than a simple referral. For clients who return to us several times for basic needs or come to us for the first time with complex needs, we provide them with an intensive level of support. Our licensed social worker works with them first in stabilizing their situation and then in breaking the cycle of poverty. This may include finding affordable housing, developing stronger budgeting skills, enrolling in a job training program, having reliable transportation to get to and from school or a job, or finding ways to address related child care needs. Each year 600 or more individuals and families receive this level of support from us.
–Stabilizing individuals through Bridge Assistance funds. Sometimes a ‘bridge assistance grant’ is needed to stabilize the client’s situation. Our bridge assistance grants are not long term assistance. Last year, 95% of the bridge assistance grants were related to transportation challenges for individuals trying to get to work.
– Providing three children’s programs: “Back to School” supplies, “Warm Winter Wear” and “Holiday Toy Chest”. Of the families who participate in our three children programs, the median monthly household income is $1,200. For our Back to School Toy Chest, and Warm Winter Wear program, more than 500 families (more than 1,200 children and youth) benefited from each program.
– Collaborations: Our collaborations go beyond referrals. We host several agencies onsite. Hosting these agencies recognizes that limited public transportation in the western suburbs can prevent individuals and families from getting the help they need on a timely basis. Programs we have hosted at our site include: ICA Food Shelf Employment Counselor, Children’s Dental Services, Prepare+Prosper, Portico Heathnet – MNsure navigator