Stats & More

In 2009, we had a 26% increase in the number people accessing our services. ResourceWest made over 9,000 resource connections with fewer than 3 employees.

Here are a few of our statistics from 2009 (for more detail view the attachment):

• Over 9,000 customers either called, e-mailed, or came in for assistance (26% increase);
• Community Technology Center opened January 3, 2009 and staffed by volunteers who assist clients with writing resumes, filling out on-line job applications, and improving computer skills – over 450 visitors;
• The Starfish Program provided one-to-one support to over 450 clients with multiple visits and provided over 700 referrals (29% increase);
• The Back to School Drive provided school supplies to over 1,049 students (to-date);
• Winter Warm Wear program distributed over 1,800 items of Warm Wear to over 600 children (to-date);
• The Toy Chest provided 2,500 toys to over 1,020 children;
• Through Second Harvest Food Bank we distributed 1,352  boxes of food;
• Distributed 326 emergency food bags (56% increase) and 1,420 emergency bus tokens for ICA food shelf;
• Accountability MN – served 630 customers with refunds totaling $1,165,742;
• Children’s Dental Service held two (2) clinics with us. In April 2009 they had approximately 30 appointments and saw 26 children and October 2009 they had approximately 30 appointments and saw 27 children;
• Relate Counseling continues their program here providing four (4) hours of free professional counseling to our customers every week;
• HousingLink – we provide access to information via this website which lists affordable housing vacancies in the seven (7) county metropolitan area; and
• An Economic Assistance Outreach Worker from Hennepin County Economic Assistance is in the Center every Thursday to assist families with applications for food stamps, cash assistance, and Medical Assistance.

We have just recently begun to have our Annual Reports available online. Our 2009 Annual Report is available to view.